Privacy Policy

1. Collecting Personal Information

We collect various types of personal information from and about users of our Site, including:

A. Device Information

• Examples of Personal Information Collected: Version of web browser, IP address, time zone, cookie information, details about what sites or products you view, search terms, and how you interact with our Site.
• Purpose of Collection: This information helps us load the Site accurately for you, optimize the user experience, and perform analytics on Site usage to improve our offerings.
• Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a Business Purpose: Shared with our processor Shopify and other third-party services as described below.

B. Order Information

• Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, Google Pay, email address, and phone number).
• Purpose of Collection: To process your orders, fulfill our contract with you, process your payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential fraud, and provide you with information or advertising related to our products or services according to your preferences.
• Source of Collection: Collected from you during the ordering process.
• Disclosure for a Business Purpose: Shared with our processor Shopify, payment gateways (e.g., Stripe), and associated shipping and fulfillment partners.

C. Customer Support Information

• Examples of Personal Information Collected: Phone number, email address, and other details you provide when contacting customer support.
• Purpose of Collection: To provide you with customer support, respond to your inquiries, and resolve any issues related to your orders or use of the Site.
• Source of Collection: Collected directly from you when you contact our support team.

2. Minors

Our Site and our products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] to request deletion of that information.

3. How We Use Your Information

We use the information we collect from you for various purposes, including:

• To Provide and Improve Our Services: We use your information to process orders, deliver products, manage your account, provide customer support, and improve the overall functionality and user experience of our Site.
• Marketing and Communications: With your consent, we may use your contact information to send you promotional offers, newsletters, or other communications related to our products and services. This includes remarketing campaigns, such as abandon cart emails, and personalized marketing content.
• Behavioral Advertising: We use personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This involves using data collected through various tracking technologies to understand your browsing behavior and preferences.
• Compliance with Legal Obligations: We may use your information to comply with legal obligations, respond to legal requests, and protect our rights or the rights of others.

4. Cookies and Other Tracking Technologies

Our Site uses cookies and similar tracking technologies to provide a personalized browsing experience, improve our Site, and deliver targeted advertising. The types of cookies we use include:

• Strictly Necessary Cookies: These cookies are essential for the operation of our Site. They allow you to navigate the Site and use its features.
• Performance/Analytics Cookies: These cookies collect information about how visitors use our Site, such as which pages are most frequently visited. This data helps us improve the Site’s functionality and performance.
• Functionality Cookies: These cookies remember choices you make on our Site (e.g., your username, language, or region) to provide a more personalized experience.
• Targeting/Advertising Cookies: These cookies track your browsing habits across the web and enable us to display ads that are more relevant to you. They may be placed by third-party advertising networks with our permission.

Managing Cookies

You can control and manage cookies in various ways. Most browsers automatically accept cookies, but you can modify your browser settings to block or delete cookies. Please note that blocking cookies may affect your ability to use certain features of our Site.

For more information about cookies, including how to manage them, please visit www.allaboutcookies.org.

5. Sharing Personal Information

We share your personal information with third parties to help us provide our services and fulfill our contractual obligations to you. This includes sharing information with:

• Shopify: We use Shopify to power our online store. Shopify’s privacy policy is available here.
• Payment Processors: We share your payment information with payment processors like Stripe, Google Pay, and Apple Pay to process your transactions securely. Each processor has its own privacy practices, which you can review on their respective websites.
• Analytics and Advertising Partners: We work with third-party providers like Google Analytics, Facebook Pixel, and HotJar to analyze website usage and deliver targeted advertisements. These partners may use cookies and other tracking technologies to collect information about your online activities.
• Legal Compliance: We may disclose your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or protect our rights and interests.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including the purposes of satisfying any legal, accounting, or reporting requirements. Specifically:

• Order Information: We will retain your order information for our records unless and until you ask us to delete this information. This includes data related to transactions, billing, shipping, and communications associated with your order.
• Customer Support Information: Information collected through customer support interactions will be retained for as long as necessary to resolve your inquiries, improve our services, or as required by law.
• Cookies and Tracking Data: Cookies and tracking technologies will remain on your device until they expire or are deleted. Session cookies are temporary and will be deleted when you close your browser, while persistent cookies may remain on your device until they are manually deleted or reach their expiration date.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including:

• Right to Access: You have the right to request a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions such as compliance with legal obligations.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as where you contest the accuracy of the data or object to processing.
• Right to Object to Processing: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
• Right to Data Portability: You have the right to request that we transfer your personal information to another organization or to you, in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

8. Automated Decision-Making and Profiling

In some cases, we may use automated decision-making processes, including profiling, to process your personal information. Automated decision-making involves making decisions by technological means without significant human intervention. Profiling involves the use of personal information to evaluate certain aspects of an individual, such as their preferences or behavior.

Examples of Automated Decision-Making:

• Fraud Prevention: Shopify and our payment processors may use automated systems to identify and prevent fraudulent transactions. This might include temporary denylisting of IP addresses associated with repeated failed transactions or credit cards linked to denylisted IP addresses.
• Personalized Marketing: We may use profiling to tailor our marketing communications and advertisements based on your browsing behavior, purchase history, and interactions with our Site.

If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making has a legal effect on you or otherwise significantly affects you. If you wish to object or learn more about automated decision-making in our practices, please contact us at [email protected].

9. Behavioral Advertising

As part of our commitment to providing you with relevant content and promotions, we engage in behavioral advertising. This means we use your personal information to deliver targeted ads that are tailored to your interests based on your browsing behavior and interactions with our Site.

How We Use Behavioral Advertising:

• Advertising Platforms: We work with advertising partners such as Google, Facebook, and others to show you ads that are relevant to you. These partners use cookies, pixels, and other tracking technologies to collect information about your online activities and preferences.
• Targeted Ads: Based on the information collected, we may display targeted ads on our Site or on third-party websites. These ads are designed to be more relevant to your interests, such as promotions for products you’ve viewed or similar items.

Opting Out of Behavioral Advertising:

If you prefer not to receive targeted advertising, you can opt out through the following platforms:

• Facebook: You can manage your ad preferences on Facebook by visiting Facebook Ad Settings.
• Google: You can opt out of Google’s personalized ads by visiting Google Ad Settings.
• Bing: You can opt out of personalized ads from Bing by visiting Bing Ads Settings.

Additionally, you can opt out of certain advertising networks by visiting the Digital Advertising Alliance’s opt-out portal.

10. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information to third parties.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of your rights under the CCPA, please contact us at [email protected]. If you choose to exercise your rights, we will verify your identity before fulfilling your request. You may also designate an authorized agent to submit requests on your behalf.

11. Cookies

We use cookies and similar technologies to enhance your experience on our Site and to provide our services. Cookies are small data files that are placed on your device when you visit our Site. We use the following types of cookies:

• Necessary Cookies: These cookies are essential for the functioning of our Site and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
• Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often and any error messages received. This helps us improve the way our Site works and provides a better user experience.
• Functionality Cookies: These cookies allow our Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. For example, these cookies can be used to remember changes you have made to text size, fonts, and other customizable elements of our Site.
• Targeting/Advertising Cookies: These cookies are used to deliver ads that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. These cookies are usually placed by advertising networks with our permission. They remember that you have visited our Site and this information is shared with other organizations such as advertisers.
• Social Media Cookies: These cookies are used when you share information using a social media sharing button or “like” button on our Site, or when you engage with our content on or through a social networking site such as Facebook or Twitter. The social network will record that you have done this.

Managing Cookies

You can manage or delete cookies by adjusting your browser settings. Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may affect your overall user experience, as it will no longer be personalized to you. You may also be unable to save custom settings like login information.

For more detailed information about cookies and how to manage them, you can visit www.allaboutcookies.org. or your browser’s help section.

Specific Cookies We Use

Here is a list of cookies we use on our Site:

• Cookies Necessary for the Functioning of the Store:
  • _ab: Used in connection with access to admin.
  • _secure_session_id: Used in connection with navigation through a storefront.
  • cart: Used in connection with shopping cart.
  • cart_sig: Used in connection with checkout.
  • cart_ts: Used in connection with checkout.
  • checkout_token: Used in connection with checkout.
  • secret: Used in connection with checkout.
  • secure_customer_sig: Used in connection with customer login.
  • storefront_digest: Used in connection with customer login.
  • _shopify_u: Used to facilitate updating customer account information.
• Reporting and Analytics:
  • _tracking_consent: Tracking preferences.
  • _landing_page: Tracks landing pages.
  • _orig_referrer: Tracks landing pages.
  • _s: Shopify analytics.
  • _shopify_s: Shopify analytics.
  • _shopify_sa_p: Shopify analytics relating to marketing & referrals.
  • _shopify_sa_t: Shopify analytics relating to marketing & referrals.
  • _shopify_y: Shopify analytics.
  • _y: Shopify analytics.

These cookies are integral to the operation of our Site and ensure that we can offer a seamless user experience.

12. Do Not Track Signals

Do Not Track (DNT) is a privacy preference that users can set in their web browsers to indicate that they do not want certain information about their web visits collected over time and across websites or online services. However, there is currently no industry standard for recognizing and responding to DNT signals, and therefore, our Site does not alter its data collection and usage practices when it detects a DNT signal from your browser.

We will continue to review and implement new standards as they become available.

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy.

Notification of Changes

While we will not proactively notify you of every change made to this Privacy Policy via email or other direct communication, we encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our Site after we make changes to this policy is deemed to be acceptance of those changes.

14. California Consumer Privacy Act (CCPA) (Continued)

If you are a resident of California, this section supplements the information contained in this Privacy Policy and provides additional rights regarding your personal information. Under the CCPA, California residents have the right to:

• Right to Know: Request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, the categories of sources from which the personal information was collected, the purpose for collecting the personal information, and the categories of third parties with whom we share personal information.
• Right to Delete: Request that we delete any personal information we have collected from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records unless an exception applies.
• Right to Opt-Out of Sale: Request that your personal information not be sold to third parties. We do not sell personal information, but this right is provided under the CCPA.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights. This means that we will not deny you goods or services, charge you different prices or rates, or provide you with a different level of service based solely on your exercise of these rights.

To exercise your rights under the CCPA, please contact us at [email protected] or through the contact information provided below. We may need to verify your identity before processing your request, which may require you to provide additional information.

15. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy, or if you would like to make a complaint, please contact us at:

Spark Mints LLC

Email: [email protected]

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

16. International Data Transfers

While we primarily serve customers within the continental United States, our Site is accessible worldwide, and your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may not have the same data protection laws as your country of residence.

European Economic Area (EEA) Users

If you are located in the European Economic Area (EEA), we will ensure that your personal information is protected by appropriate safeguards when it is transferred to countries outside the EEA. These safeguards may include standard contractual clauses approved by the European Commission or reliance on third-party service providers that are certified under relevant privacy frameworks, such as the EU-U.S. Privacy Shield (where applicable).

By using our Site and providing your personal information, you consent to the transfer of your information to the United States and the processing of that information as described in this Privacy Policy.

17. Third-Party Links

Our Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our Site, we encourage you to read the privacy policy of every website you visit. We cannot be responsible for the privacy practices of other websites, and we recommend that you familiarize yourself with their respective policies.

18. Data Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it. These measures are designed to provide a level of security appropriate to the risk of processing your personal information.

Security Measures

• Encryption: We use SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our Site, including payment information.
• Access Controls: Access to your personal information is restricted to authorized personnel who need access to perform their job functions.
• Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks, and we use industry-standard security practices to protect your data.

However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach, we will notify affected users as required by applicable law.

19. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the appropriate retention period, we consider the nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means.

Once the retention period expires, we will securely delete or anonymize your personal information in accordance with applicable laws and regulations.

20. Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records as soon as possible.

If you believe that we might have any information from or about a child under 18, please contact us at [email protected].

21. Your Privacy Rights

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. Please refer to the "California Consumer Privacy Act (CCPA)" section of this Privacy Policy for more information.

European Economic Area (EEA) Users

If you are a resident of the EEA, you have certain rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, erase, restrict processing, and object to processing of your personal data, as well as the right to data portability. To exercise these rights, please contact us at [email protected].

22. Your Consent

By using our Site, you consent to our collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site.

23. Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles. Any disputes arising out of or relating to this Privacy Policy or your use of our Site shall be resolved in accordance with the dispute resolution terms set forth in our Terms of Service.

24. Entire Agreement

This Privacy Policy, along with our Terms of Service and any other policies posted on our Site, constitutes the entire agreement between you and Spark Mints LLC regarding your use of our Site and supersedes any prior agreements between you and us relating to privacy.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our Site after any changes to this Privacy Policy will constitute your acceptance of such changes.

26. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Spark Mints LLC

Email: [email protected]

We take your privacy seriously and will do our best to address any concerns or inquiries you may have.